Questions About Scope and Price
| Question | Good answer | Warning sign |
|---|---|---|
| 1. What does the price include? | A written list of every part of the system | "The whole house" with no detail |
| 2. How many supplies and returns? | A count that matches your house | "Up to" a fixed number of vents |
| 3. Are the blower, coil and drain pan cleaned? | Yes, or quoted on its own line | Ducts only, not mentioned |
| 4. Is the price the same once you arrive? | Yes, unless you approve a change in writing | "We'll see when we get there" |
Around Dulles, a whole-system cleaning runs about $500 to $800 per system. The whole house cleaning page shows what that scope covers in a home with one or two systems.
Questions About the Cleaning Method
- 5. Do you hold the system under negative pressure? A vacuum collector pulls loosened debris out instead of pushing it into the house.
- 6. Do you follow NADCA's cleaning standard? The EPA suggests confirming the company complies with it.
- 7. Are any chemicals included? A good answer is no, unless a problem is shown after cleaning and you approve the product by name.
Questions About Licence and Paperwork
- 8. Do you hold a Virginia contractor licence? Virginia requires a Class C licence for projects over $1,000 and under $30,000. Check it with the state's license lookup.
- 9. Will I get a written agreement? The EPA advises a written agreement with the total cost and scope. Licensed Virginia contractors must provide a written contract for residential work.
The Question That Proves the Work
10. Will I see before and after photos of the inside of the ducts? Interior work is invisible to you otherwise. The EPA's post-cleaning checklist asks you to confirm that the whole system was accessed, the coil and blower are clean and the access doors are sealed afterward. A camera inspection gives you the same proof from an independent source.
Preparing for the Cleaning Day
Clear furniture from registers and returns, make the air handler reachable, keep pets in a closed room and plan to be home for the walk-through at the end. For a written quote to compare against the others, use the estimate form.